Rules for how we collect, use and protect your data related to flight, hotel, package and other travel bookings.
We collect and use your personal information (such as name, contact details, identity information, travel dates, destinations, etc.) only to complete your travel bookings, provide confirmations and support you. Below is a point-wise overview of our travel privacy policy:
While booking a trip, we may collect your name, mobile number, email, address, travel dates, destination, passenger details, ID proof details (where required), and payment-related information such as last four digits of card, transaction ID and payment status.
Your information is used only for processing flight/hotel/package bookings, sending confirmation SMS/emails, providing travel updates, customer support and managing your account and booking history.
To successfully complete your booking, necessary details may be shared with the relevant airline, hotel, bus operator, travel partner or service provider. These partners are allowed to use your data only for providing the booked service and as per applicable laws.
Your card / UPI / wallet details are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details on our servers. We only keep limited transaction information such as reference IDs, amount and payment status for record and support purposes.
Your booking records and invoices are retained for a reasonable period as required for accounting, legal and audit purposes. You may request correction or deletion of certain personal details by contacting our support team, subject to legal and regulatory requirements.
With your consent, we may send you emails/SMS about special travel offers, discounts and promotions. You can opt out of such marketing anytime by using the “Unsubscribe” option in our messages or by contacting our support. Third-party websites or apps linked from our platform have their own privacy policies.
Note: This is a generic travel privacy policy section. You should replace it with your company name, support email/phone and adjust the text as per your actual internal processes and legal requirements.
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